Grinder FAQ
What makes Piper so special?
Piper isn’t just a grinder — it’s a sensory ritual. Built from solid American hardwood with a precision stainless-steel core, every twist delivers a satisfyingly smooth, ASMR-worthy grind. Designed to look good on your counter and feel even better in your hand, Piper turns everyday seasoning into slow, deliberate pleasure.
Is Piper plastic-free?
Yes — 100%. No plastic, no coatings, and definitely no microplastics in your rituals. The body is crafted from American hardwoods, and the grinding core is made of stainless steel — honest, durable materials built to last a lifetime (and age beautifully).
Can you adjust the grind size?
Absolutely. Piper features 40+ precision grind settings, so you can fine-tune your texture from ultra-fine dust to big, bold flakes. Just twist the bottom dial to find your sweet spot — it’s total flavor control, engineered to perfection.
How do I care for my Piper?
Keep it clean and dry — a quick wipe with a soft cloth is usually all you need. If you’ve got the Gift Set, you’ll find your very own “pepper duster” brush inside, perfect for giving your grinder a gentle clean whenever you like. Over time, the wood will develop a natural patina — a beautiful reminder of every grind and every meal shared.
Shipping info
When will my Piper ship?
Piper is currently in pre-order mode — our next batch is expected to land in our warehouse in late November, with orders shipping out in early to mid December. Just in time for holiday gifting (or for that well-earned upgrade to your own ritual).
Where do you ship to?
Our primary markets are the U.S., Canada, Australia, and Singapore, where most of our Pipers are headed first. We do ship to other countries too — just note that shipping costs may be slightly higher outside these regions since we don’t yet have local fulfillment there.
Need Help?
If you have any questions or concerns about your order, our team is here to help. Reach out to us at info@piper.now and we’ll be happy to assist you.